Search: "support"
11 articles available
Battery FAQ — Enphase
This depends on three factors: 1. **Your battery size** (kWh capacity) 2. **Your backup reserve setting** 3. **What loads a
Battery FAQ — Tesla Powerwall
This depends on three factors: 1. **Your Powerwall size** (kWh capacity) 2. **Your backup reserve setting** 3. **
How to Check Your System's Performance
The best way to confirm your system is working is to **log into your monitoring app**. Depending on your system, this will be: - **Enphase** → Enphase App -
How to Reach Us: Make Sure You're Calling the Right Number
If you've been trying to reach Venture Home and haven't been able to get through, there's a good chance you may be calling a personal cell
New Hampshire Utility Guide — Eversource & Liberty Utilities
New Hampshire's current program, in place since 2017, is the **Alternative Net Metering Tariff**. It w
Quick Reference: Winter Solar FAQ
**Almost certainly not.** Snow-covered panels simply can't produce. Check ag
Understanding Net Metering and Your Utility Bill
One of the most common questions solar customers have after their system goes live is: **why do I still have an electric bill?** The answer lies in
Understanding Your Electric Bill — A Guide for New England Solar Homeowners
Whether you just had your solar panels installed last week or you've been generating clean energy for years, understandin
What to Expect on Installation Day
Installation day is an exciting milestone — it's when your solar system goes from a plan on paper to hardware on your roof. Here's what you can expect so the day
Why Venture Home? Choosing a Solar Partner for the Long Haul
Shopping for solar can feel like shopping for a car — a lot of companies, a lot of numbers, and more than a few people telling you what
Your Finance Provider: Billing, Contacts, and Home Sale/Refinance Guide
Your solar system was financed through one of several providers Venture Home works with. This article explains how to identif