Search: "troubleshooting"
11 articles available
Battery Backup Guide
Your battery is more than just a backup power source — it's a tool that can reduce your electric bill, protect your home during outages, and give you control over your energy.
How to Check Your System's Performance
The best way to confirm your system is working is to **log into your monitoring app**. Depending on your system, this will be: - **Enphase** → Enphase App -
How to Reach Us: Make Sure You're Calling the Right Number
If you've been trying to reach Venture Home and haven't been able to get through, there's a good chance you may be calling a personal cell
Managing Your Enphase Battery: Settings, Modes, and Storm Guard
Your Enphase battery is managed entirely through the **Enphase App**, available on iOS and Android. Everything from your backup reser
Managing Your Tesla Powerwall: Settings, Modes, and Storm Watch
Your Tesla Powerwall is managed through the **Tesla App** — the same app used for Tesla vehicles. Everything from your backup reserve
Monitoring Your Solar System by Manufacturer
Your solar system can be monitored through a manufacturer-specific app that gives you real-time and historical performance data. This guide covers how t
My Utility Bill Looks Wrong — Am I Getting My Net Metering Credits?
If you've looked at your utility bill and something doesn't add up — your solar system is producing but your bill doesn't seem to
Quick Reference: Winter Solar FAQ
**Almost certainly not.** Snow-covered panels simply can't produce. Check ag
What Happens If a Panel, Inverter, or Battery Stops Working?
Equipment issues are rare, but they do happen. Here's what to do and what to expect. --- **No matter what
What Is Storm Guard / Storm Watch?
**Storm Guard** (Enphase) and **Storm Watch** (Tesla) are automatic features that prepare your battery for severe weather. When a storm is forecasted for your are
What's Covered Under Warranty?
Your solar system is backed by multiple layers of warranty coverage — from Venture Home's installation warranty to manufacturer warranties on the equipment itself. He