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Battery Backup Guide

Your battery is more than just a backup power source — it's a tool that can reduce your electric bill, protect your home during outages, and give you control over your energy.

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Battery FAQ — Enphase

This depends on three factors: 1. **Your battery size** (kWh capacity) 2. **Your backup reserve setting** 3. **What loads a

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Battery FAQ — Tesla Powerwall

This depends on three factors: 1. **Your Powerwall size** (kWh capacity) 2. **Your backup reserve setting** 3. **

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Can I Add an EV Charger?

**Yes** — and you don't need to be a Venture Home solar customer to get one. We install EV chargers for any homeowner in our service area. --- We ins

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Do Solar Panels Need to Be Cleaned?

In most parts of the country, panel cleaning is heavily marketed as a necessary maintenance item. **In New England and the Mid-Atlantic, it isn't.** Here's why

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General Guidance: Selling or Refinancing with Solar

Regardless of your provider, a few universal rules apply when selling your home or refinancing your mortgage with solar. --- ## If You're Selli

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How Do I Complete My REC Registration? I Got an Email — What Do I Do?

If you've received an email about registering your solar system for Renewable Energy Credits — or if you're wondering why you h

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How Long Will My Battery Last?

This depends on three main factors: 1. **Your battery size** (kWh capacity) 2. **Your backup reserve setting** 3. **What loads are running** in your home --- ## Th

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How to Check Your System's Performance

The best way to confirm your system is working is to **log into your monitoring app**. Depending on your system, this will be: - **Enphase** → Enphase App -

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How to Reach Us: Make Sure You're Calling the Right Number

If you've been trying to reach Venture Home and haven't been able to get through, there's a good chance you may be calling a personal cell

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How Will Solar Change My Utility Bill?

When your system first turns on, your utility bill won't disappear overnight — and depending on when your system was activated, it may not look dramatically d

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Managing Your Enphase Battery: Settings, Modes, and Storm Guard

Your Enphase battery is managed entirely through the **Enphase App**, available on iOS and Android. Everything from your backup reser

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Managing Your Tesla Powerwall: Settings, Modes, and Storm Watch

Your Tesla Powerwall is managed through the **Tesla App** — the same app used for Tesla vehicles. Everything from your backup reserve

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Monitoring Your Solar System by Manufacturer

Your solar system can be monitored through a manufacturer-specific app that gives you real-time and historical performance data. This guide covers how t

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Post-Install: Awaiting Permission to Operate (PTO)

After your solar installation is complete, your system **cannot be turned on** until your utilit

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Quick Reference: Winter Solar FAQ

**Almost certainly not.** Snow-covered panels simply can't produce. Check ag

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Refer a Friend and Get Rewarded

If you love your Venture Home system, one of the best things you can do is share it. Our referral program pays you for every friend, family member, neighbor, or coll

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Selling Your Home with Solar: Value, Speed, and Competitive Position

If you're thinking about selling your home, your solar system isn't just something to disclose and transfer — **it's one of the

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Snow Guards: Protecting What's Below

When snow does slide off solar panels, it doesn't always do so gradually. Panels are slick and angled, and a large accumulated sheet of snow can **release all a

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Solar in Winter: What to Expect and What to Do About Snow

Winter is the time of year when solar customers tend to wonder most about their system. Days are shorter, the sun is lower in the sky, and

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SRECs and Solar Incentive Programs: Are You Getting Paid for Your Energy?

If you own your solar system outright — through a cash purchase, solar loan, or prepaid lease — you may be eligible for ong

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Tips for Getting the Most Out of Your Battery During an Outage

Make sure **Storm Watch** (Tesla) or **Storm Guard** (Enphase) is enable

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Understanding Net Metering and Your Utility Bill

One of the most common questions solar customers have after their system goes live is: **why do I still have an electric bill?** The answer lies in

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What Happens Between Signing and Installation?

After you sign your agreement with Venture Home, there are several steps that need to happen before your installation day. Most customers find this pe

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What Happens If a Panel, Inverter, or Battery Stops Working?

Equipment issues are rare, but they do happen. Here's what to do and what to expect. --- **No matter what

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What Happens to My Solar System During a Power Outage?

This is one of the most important things to understand about your solar system — and one of the most commonly misunderstood. **The answer dep

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What to Expect on Installation Day

Installation day is an exciting milestone — it's when your solar system goes from a plan on paper to hardware on your roof. Here's what you can expect so the day

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What's Covered Under Warranty?

Your solar system is backed by multiple layers of warranty coverage — from Venture Home's installation warranty to manufacturer warranties on the equipment itself. He

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Why Venture Home? Choosing a Solar Partner for the Long Haul

Shopping for solar can feel like shopping for a car — a lot of companies, a lot of numbers, and more than a few people telling you what

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Your Finance Provider: Billing, Contacts, and Home Sale/Refinance Guide

Your solar system was financed through one of several providers Venture Home works with. This article explains how to identif

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