All Help Articles
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Battery Backup Guide
Your battery is more than just a backup power source — it's a tool that can reduce your electric bill, protect your home during outages, and give you control over your energy.
Battery FAQ — Enphase
This depends on three factors: 1. **Your battery size** (kWh capacity) 2. **Your backup reserve setting** 3. **What loads a
Battery FAQ — Tesla Powerwall
This depends on three factors: 1. **Your Powerwall size** (kWh capacity) 2. **Your backup reserve setting** 3. **
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Can I Add an EV Charger?
**Yes** — and you don't need to be a Venture Home solar customer to get one. We install EV chargers for any homeowner in our service area. --- We ins
Connecticut Solar Incentives — Complete Guide
Connecticut's **Energy Storage Solutions (ESS) program**, administered by the CT Green Bank along
Connecticut Utility Guide — Eversource & UI
Connecticut's current solar program, **Residential Renew
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Delaware Solar Incentives — Complete Guide
While Delaware does not operate its own SREC market, **Delaware solar owners are eligible to register their syst
Delaware Utility Guide — Delmarva Power, Delaware Electric Cooperative
Delaware requires all major utilities — **
Do Solar Panels Need to Be Cleaned?
In most parts of the country, panel cleaning is heavily marketed as a necessary maintenance item. **In New England and the Mid-Atlantic, it isn't.** Here's why
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How Do I Complete My REC Registration? I Got an Email — What Do I Do?
If you've received an email about registering your solar system for Renewable Energy Credits — or if you're wondering why you h
How Is a Battery Sized?
There's no one-size-fits-all answer. The right battery size depends on two things: 1. **What you want to back up** 2. **How large your solar system is** --- ## What You W
How Long Will My Battery Last?
This depends on three main factors: 1. **Your battery size** (kWh capacity) 2. **Your backup reserve setting** 3. **What loads are running** in your home --- ## Th
How to Check Your System's Performance
The best way to confirm your system is working is to **log into your monitoring app**. Depending on your system, this will be: - **Enphase** → Enphase App -
How to Reach Us: Make Sure You're Calling the Right Number
If you've been trying to reach Venture Home and haven't been able to get through, there's a good chance you may be calling a personal cell
How Will Solar Change My Utility Bill?
When your system first turns on, your utility bill won't disappear overnight — and depending on when your system was activated, it may not look dramatically d
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Maine Solar Incentives — Complete Guide
Maine **exempts renewable energy equipment** — including solar arrays, inverters, and paired battery storage — from property
Maine Utility Guide — CMP & Versant Power
Maine's program is officially called **Net Energy Billing — Kilowatt-Hour C
Managing Your Enphase Battery: Settings, Modes, and Storm Guard
Your Enphase battery is managed entirely through the **Enphase App**, available on iOS and Android. Everything from your backup reser
Managing Your Tesla Powerwall: Settings, Modes, and Storm Watch
Your Tesla Powerwall is managed through the **Tesla App** — the same app used for Tesla vehicles. Everything from your backup reserve
Maryland Solar Incentives — Complete Guide
The Maryland Energy Administration (MEA) offers grants to income-eligible Maryland homeowners through the **Maryla
Maryland Utility Guide — BGE, Pepco, Potomac Edison, Delmarva
Maryland requires all major utilities to pro
Massachusetts Solar Incentives — Complete Guide
Massachusetts offers a **state income tax credit worth 15% of the total net cost of your sola
Massachusetts Utility Guide — Eversource, National Grid & Unitil
All three major Massachusetts investor-owned utilities offer **full
Monitoring Your Solar System by Manufacturer
Your solar system can be monitored through a manufacturer-specific app that gives you real-time and historical performance data. This guide covers how t
My Utility Bill Looks Wrong — Am I Getting My Net Metering Credits?
If you've looked at your utility bill and something doesn't add up — your solar system is producing but your bill doesn't seem to
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New Hampshire Solar Incentives — Complete Guide
New Hampshire allows municipalities to adopt a **solar energy systems property tax exemption** under RS
New Hampshire Utility Guide — Eversource & Liberty Utilities
New Hampshire's current program, in place since 2017, is the **Alternative Net Metering Tariff**. It w
New Jersey Solar Incentives — Complete Guide
New Jersey has **one of the most lucrative solar incentive programs in the country**. ### How It
New Jersey Utility Guide — JCP&L, PSE&G, Atlantic City Electric
New Jersey requires all major utilities to pr
New York Solar Incentives — Complete Guide
New York offers a **state income tax credit worth 25% of the cost of your solar energy system**, up to
New York Utility Guide — Con Edison, NYSEG, Central Hudson, National Grid
New York requires all utilities
NJ ADI Overview - What it is, How it works
What NJ ADI is and how it works In 2026, the Administratively Determined Incentive (ADI) will be the driving force behind New Jersey's residential solar
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Pennsylvania Solar Incentives — Complete Guide
Pennsylvania participates in a **Solar Renewable Energy Certificate (SREC) market** — called **Alte
Pennsylvania Utility Guide — PECO, PPL, Duquesne Light, Met-Ed
Pennsylvania requires major utilities to provide **1-to-1
Post-Install: Awaiting Permission to Operate (PTO)
After your solar installation is complete, your system **cannot be turned on** until your utilit
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Refer a Friend and Get Rewarded
If you love your Venture Home system, one of the best things you can do is share it. Our referral program pays you for every friend, family member, neighbor, or coll
Rhode Island Solar Incentives — Complete Guide
Rhode Island customer-owned systems earn **Class 1 RECs** registered in NEPOOL-GIS. ### How It
Rhode Island Utility Guide — Rhode Island Energy
Rhode Island Energy offers **1-to-1 net metering** for c
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Selling Your Home with Solar: Value, Speed, and Competitive Position
If you're thinking about selling your home, your solar system isn't just something to disclose and transfer — **it's one of the
Snow Guards: Protecting What's Below
When snow does slide off solar panels, it doesn't always do so gradually. Panels are slick and angled, and a large accumulated sheet of snow can **release all a
Solar in Winter: What to Expect and What to Do About Snow
Winter is the time of year when solar customers tend to wonder most about their system. Days are shorter, the sun is lower in the sky, and
SRECs and Solar Incentive Programs: Are You Getting Paid for Your Energy?
If you own your solar system outright — through a cash purchase, solar loan, or prepaid lease — you may be eligible for ong
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Understanding Net Metering and Your Utility Bill
One of the most common questions solar customers have after their system goes live is: **why do I still have an electric bill?** The answer lies in
Understanding Your Electric Bill — A Guide for New England Solar Homeowners
Whether you just had your solar panels installed last week or you've been generating clean energy for years, understandin
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Venture Home State & Local Solar Incentives Overview
A guide to additional state-level tax credits, SREC programs, battery incentives, and property tax exemptions available across your state — on t
Venture Home State Utility Guides — Overview
**States Covered:** Connecticut · Maine · Massachusetts · New Hampshire · New Jersey · New York · Pennsyl
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Washington, D.C. Solar Incentives — Complete Guide
The District of Columbia has **one of the most valuable SREC markets in the United States**. ### Wh
Washington, D.C. Utility Guide — Pepco
Pepco provides **1-to-1 net metering** throughout DC. Each kW
What Happens Between Signing and Installation?
After you sign your agreement with Venture Home, there are several steps that need to happen before your installation day. Most customers find this pe
What Happens If a Panel, Inverter, or Battery Stops Working?
Equipment issues are rare, but they do happen. Here's what to do and what to expect. --- **No matter what
What Happens to My Solar System During a Power Outage?
This is one of the most important things to understand about your solar system — and one of the most commonly misunderstood. **The answer dep
What Is Backup Reserve and How Should I Set It?
Your backup reserve is the percentage of your battery's capacity that is held exclusively for power outages. This energy is never used for daily cycl
What Is Storm Guard / Storm Watch?
**Storm Guard** (Enphase) and **Storm Watch** (Tesla) are automatic features that prepare your battery for severe weather. When a storm is forecasted for your are
What to Expect on Installation Day
Installation day is an exciting milestone — it's when your solar system goes from a plan on paper to hardware on your roof. Here's what you can expect so the day
What's Covered Under Warranty?
Your solar system is backed by multiple layers of warranty coverage — from Venture Home's installation warranty to manufacturer warranties on the equipment itself. He
Why Do I Still Have an Electric Bill?
One of the most common questions we hear from new solar customers is some version of: > "I thought solar was supposed to eliminate my electric bill — so why a
Why Venture Home? Choosing a Solar Partner for the Long Haul
Shopping for solar can feel like shopping for a car — a lot of companies, a lot of numbers, and more than a few people telling you what